Contact Us

    How can we assist you today?





    Email (confirm):


    SkyJet Medical Co.,Ltd. (hereinafter referred to as the "Company") has established the following Privacy Policy (hereinafter referred to as the "Policy") regarding the handling of users' personal information in the services provided on this website.

    Article 1 (Personal Information)

    “Personal Information" refers to information as defined in the Personal Information Protection Law, which includes information about a living individual that can identify a specific individual based on their name, date of birth, address, telephone number, contact information, and other descriptions, as well as data related to appearance, fingerprints, voiceprints, and information that can identify a specific individual from the information alone, such as the insurer's number on a health insurance card.

    Article 2 (Method of Collecting Personal Information)

    We may ask users to provide personal information such as name, date of birth, address, telephone number, email address, bank account number, driver's license number, etc. when a user registers for our services. In addition, we may collect transaction records and information related to transactions, including users' personal information, from our partners (including information providers, advertisers, and ad distributors, hereinafter referred to as "Partners").

    Article 3 (Purpose of Collection and Use of Personal Information)

    The purposes for which we collect and use personal information are as follows:

    (1)To provide and operate our services

    (2)To respond to inquiries from users (including identity verification).

    (3)To send emails regarding new features, updates, campaigns, and information about other services provided by us that users are using.

    (4) For maintenance, important notices, and necessary contact.

    (5) To identify users who violate the terms of use or attempt to use the service for illegal or unfair purposes and to refuse their use.

    (6)To allow users to view, change, or delete their own registration information, or view the status of their use of the service.

    (7)To charge users for the use of paid services.

    (8)For purposes incidental to the above purposes of use.

    Article 4 (Change of Purpose of Use)

    (1)We shall change the purpose of use of personal information only when the purpose of use is reasonably deemed to be relevant to the purpose before the change.

    (2)In the event of a change in the purpose of use, we shall notify the User or publicly announce on this Website the purpose of use after the change in the manner prescribed by our company.

    Article 5 (Provision of Personal Information to Third Parties)

    (1) Except in the following cases, we will not provide personal information to a third party without the prior consent of the user. However, this excludes the following cases permitted under the Personal Information Protection Law and other laws and regulations.

     ①When necessary to protect a person's life, body, or property and it is difficult to obtain
    the user's consent.

     ②When it is particularly necessary to improve public health or promote
    the sound growth of children, and obtaining the user's consent is difficult.

     ③When it is necessary to cooperate with a national institution, local government, or a person entrusted by them in executing the affairs prescribed by laws and regulations, and obtaining the user's consent is likely to impede the execution of such affairs.

     When we have notified the user in advance or publicly disclosed the following matters and when we have reported to the Personal Information Protection Commission.:

      ・The inclusion of providing to third parties in the purpose of use.

      ・The items of data to be provided to the third parties.

      ・The method or means of providing to the third parties.

      ・We shall cease providing personal information to third parties upon request of the individual.

      ・The method of accepting the person's request.

    (2) Notwithstanding the provisions of the preceding paragraph, in the following cases, the party to which the relevant information is provided shall not fall under the category of a third party.:

    ① Cases in which we outsources all or part of the handling of personal information within the scope necessary for the achievement of the purpose of use.

    ② When personal information is provided due to mergers or other reasons related to the transfer of business.

    ③ Cases in which personal information is to be used jointly with a specific individuals, and in which the company notifies the person in advance or makes readily accessible to the person the fact to that effect and the items of induvidual information to be jointly used, the scope of joint use, the purpose of use by the individual using the information, and the name or title of the individual responsible for managing the individual information. or the name of the individual responsible for the management of such individual information is made readily available to the individual concerned.

    Article 6 (Disclosure of Personal Information)

    (1)When a user requests the disclosure of personal information, we will promptly disclose it to the user. However, if disclosing it may fall under any of the following cases, we may not disclose it in whole or in part, and we will notify the user accordingly without delay. We may charge a fee for the disclosure of personal information.

     ①When there is a risk of harming the life, body, property, or other rights or interests of the user or a third party.

     ②When there is a risk of seriously hindering the proper implementation of our business.

     ③When it would violate other laws and regulations.

    (2)Notwithstanding the provisions of the preceding paragraph, we will not disclose information other than personal information, such as browsing history and characteristic information.

    Article 7 (Correction and Deletion of Personal Information)

    (1)If a user requests the correction, addition, or deletion (hereinafter referred to as "Correction, etc.") of their own personal information held by us because it is not factual information, we will conduct the necessary investigation without delay and, based on the results, correct the personal information as soon as possible.

    (2)If we determine that it is necessary to respond to a user's request for Correction, etc. based on the results of the investigation in the preceding paragraph, we will correct the personal information without delay.

    (3)When we have made corrections or decisions not to make corrections based on the provisions of the preceding paragraph, we will promptly notify the user without delay.

    Article 8 (Suspension of Use of Personal Information, etc.)

    (1)If we are requested by an individual to stop using or delete (hereinafter referred to as "stop using, etc.") his/her personal information on the grounds that it has been handled beyond the scope of the purposes of use or that it has been acquired by fraudulent means, we shall promptly conduct the necessary investigation without delay.

    (2)Based on the results of the investigation mentioned in the preceding paragraph, if we determine that it is necessary to respond to the request for the suspension of use, etc., we shall promptly suspend the use of the relevant personal information without delay.

    (3)In the event that we suspend the use of personal information in accordance with the preceding paragraph, or decides not to suspend the use of personal information, we shall promptly notify the individual without delay.

    (4)Notwithstanding the provisions of the preceding two paragraphs, if taking measures for the suspension of use, etc., would incur significant expenses or if it is otherwise difficult to suspend the use, and if alternative measures are necessary to protect the rights and interests of the individual, we shall take such alternative measures.

    Article 9 (Changes to Privacy Policy)

    (1)The contents of this Privacy Policy may be changed without notifying the user, except for matters stipulated separately in laws and regulations or in this Privacy Policy.

    (2)Unless otherwise specified by the Company, the revised Privacy Policy shall take effect from the time it is posted on the Website.

    Article 10 (Contact for Inquiries)

    For inquiries regarding this Privacy Policy, please contact to the following:

    SkyJet Medical Co., Ltd.

    5F Yomiuri Kobe Building, 1-2-10 Sakaemachi-dori, Chuo-ku, Kobe, Hyogo 650-0023, Japan.